Confidentiality and Privacy Policy

We take confidentiality very seriously and this is discussed with all clients during their first appointment.

We aim to provide a caring and effective service in a safe environment. We are particularly mindful of the need to provide a professional, confidential service and will always take note of any instructions you may have about how we are to contact you. We will not reveal confidential information about you to a third party unless someone's personal safety is at risk.

We offer a confidential service for young people and respect their right to independently access support and assistance. The boundaries of confidentiality are explained to young people using our services and Relate has a Child Protection and Safeguarding Policy to ensure that whilst we support young people we also help to keep them safe.

Relate Bedfordshire and Luton has a team of well trained, professional counsellors and therapists who work within the ethical framework of practice, conduct and confidentiality of the following:

  • British Association of Counsellors and Psychotherapists (BACP)
  • The College of Sexual and Relationship Therapy (COSRT)
  • Association of Family Therapy (AFT)

General Data Protection Regulation (GDPR) Policies

Please click on the links below to download our policies and information sheets.

Relate GDPR Privacy policy

Relate GDPR Cookies policy

Relate GDPR Important Information for Clients

Relate GDPR Important information for Young People aged 13 to 18